Let's take the boss example. There are three ways you could respond: express, suppress and watch. Express would be telling him/her off or just engaging on the matter. Suppress would be, "Oh, he didn't mean that." Or "Whatever." Some may construe that as ignoring, which is really just suppressing. The third, watch, is what we want to do. Do your best to stay present and watch that energy that has been stirred inside you. Don't do anything about it. Just watch it. Then in five or ten seconds, respond from that state. Hope that helps.